Workbooks Business Edition

Product Books with Multiple Pricing Schemes

Designed to allow organisations to define and roll-out more complex pricing schemes, the product books within Workbooks Business Edition support multiple pricing schemes for the products and services you sell.

This gives you the flexibility to implement:

• Regional and multi-currency pricing.
• Short-term pricing promotions.
• Customer-specific pricing.
• Pricing for specific market segments such as:
• Discounted pricing for education customers.
• Cross-sell promotion to  existing customers.

All pricing schemes are automatically integrated with the in-built quotation tool within Workbooks CRM.

Cost of Goods Sold (COGS)

Workbooks calculates the gross margin of goods sold. With Workbooks Business Edition extremely granular analysis is possible; managing profit margins even when cost prices differ.

Customer Order Management

Workbooks Business  gives you greater control over the orders you take and the ability to reduce credit risk.

Sales Ordering Processes

Workbooks Business Edition makes key customer order activities simple; with press-button creation of sales orders from quotations Workbooks Business Edition allows orders to be approved as per your company's approval framework.

Sales acknowledgements can be quickly created from customer sales orders, this information can be subsequently converted into invoices or fed directly into your company's invoicing processes.

Increased Visibility Reduces Credit Risk

Workbooks Business Edition provides information which is traditionally held only in accounting systems and often not visible to sales teams until the point at which the order is placed.

Using this information you have greater and immediate visibility of order-dependent information so that potential issues can be addressed earlier in the sales cycle such as:

• Customer credit agreements.
• Account history and current account status.
• Agreed terms and conditions.
• Partner status and credit limits in deals where a partner is also involved.

Supplier Order Management

Unlike most CRM systems Workbooks Business Edition allows you to create Supplier Purchase orders.

This facility enables you to link Purchase Orders to either sales opportunities or marketing campaigns, which in turn consolidates all the transactional details in one place. You can easily track if goods have been ordered on suppliers to fulfil the sales that you have made.

Alternatively creating Purchase Orders linked to marketing campaigns allows you to keep accurate costs of marketing  expenditure of collateral, promotional gifts and production costs, which provides a true reflection of the return on marketing investment (ROI)

Purchase ordering features include:

• Allowing approved employees from all departments to raise purchase orders online using Workbooks Business Edition 
  
• Workflows to enforce team and organisational approval processes; reducing the time and resources to authorise expenditure.
• Recording of pre-agreed cost prices and suppliers for some or all purchases, ensuring agreed discounts are always applied.
• A reduction in the paperwork associated with ordering through the electronic creation, sending and storing of purchase orders.
• Expenditure comprehensively tracked and reported, including:
• Consolidated expenditure reporting.
• Supplier purchase order history.
• Tracking of marketing investment: automatic ROI calculations and improved visibility of expenditure against campaign budgets.

Workbooks Business Edition makes available the comprehensive organisation and people management capabilities of Workbooks CRM to other areas of the organisation. You can now manage your suppliers and expenditure as effectively as your organisation's commercial and customer service teams can manage leads and customers.

Workbooks Business Edition simplifies supplier management by making it simple to set up and view new supplier accounts, record and manage credit terms, and view purchase order history with each supplier. 

Uniquely designed to give businesses the ability to enforce purchase order controls quickly and simply, Workbooks drives efficiencies in supplier order management. Customers use Workbooks Business Edition to:

• Manage expenditure effectively by enforcing budget controls, improving the visibility of supplier orders raised, and providing management reporting on expenditure.
• Consolidated expenditure reporting.
• Supplier purchase order history.
• Tracking of marketing investments.
• Allow approved employees from all departments to raise supplier order requests online quickly and easily.
• Reduce the paperwork associated with ordering through the electronic creation, sending and storing of supplier orders.
• Simplify supplier management.
• Setting up of new supplier accounts.
• Agreeing and managing credit terms.
• Supplier purchase order history.

Invoicing & Cash Collection

Workbooks Business eases the burden of raising invoices and cash collection by providing a platform for:

• Press-button invoice creation from quotes, sales orders or sales acknowlegements - in your corporate style.
• Foreign currency invoices with a simple-to-use exchange rate mechanism.
• Statement creation and distribution.
• Bank and cash receipts & invoice allocations.
• Credit notes and adjustments - within approval framework
• Customer aged debt reporting using 'open item' reporting.
• Recording of all activities around cash collection for a real-time view of account status.