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Why isn't Workbooks fast for me? Why is it slow?
There are many things that can affect the speed with which Workbooks runs. The information below should help you to identify why Workbooks may not be performing as quickly as expected so you can take steps to improve the situation. Workboo ...
Printing, Opening/Downloading Attachments & Pop-up Blockers
Every time I try to use the print button, nothing happens. Is print broken? The most likely explanation The most likely explanation is that your browser is set to block pop-ups (which is the default behaviour for Chrome and Safari). ...
PDFs
I get an error message whenever I click on generate PDF. Do I need to do something special to change this? This issue is usually caused This issue is usually caused because the Display PDF in browser button is not enabled. To enable t ...
Export is not working. Help please
I'm clicking Export Excel but nothing's happening. I've also tried Export CSV and that doesn't work either. The export facility in The export facility in Workbooks allows you to export as an Excel or CSV file type. Click Export >&nb ...
Operating System
Can multiple Operating Systems be used with Workbooks? Workbooks is a web-based Workbooks is a web-based application and using a mix of Operating Systems is fine. The application has been tested and is used by our customers on a combination ...
So how fast is Internet Explorer 9?
Internet Explorer 9 is dramatically faster than earlier versions of Internet Explorer. The chart tells the story (smaller bars are better; IE7 is generally reckoned to be half as fast as IE8!). Click on the chart for a larger version. ...
Copying and pasting
Whenever I try to paste information into Workbooks, I get an annoying 'pop up'. Can I stop this and paste more easily? If you see a box like the one If you see a box like the one below when trying to paste into a rich text area, you can work ...
Missing fields
Some of my fields are missing and there's lots of blue screen where they used to be. Have I lost my data? It doesn't sound like you It doesn't sound like you will have lost any data. Occasionally changes are made to Internet ...