We've put together this CRM essentials guide to serve as a resource when researching or planning a CRM implementation.
Covered within the guide are the following topics:
There is no simple way to determine if, and at what point your organisation should implement a CRM solution. Ask yourself these 10 handy questions to help you decide if your organisation is in need of a CRM system - Read now.
The expectations and requirements of a CRM system for small and mid-sized organisations are similar to the deployment of a CRM system for a large corporate - Read now.
Providing you with a framework to help you prioritise the issues you would like a CRM system to resolve, this checklist will leave you better informed about your CRM requirements, helping to make the implementation of your CRM solution a success - Read now.
Our latest article looks at the common mistakes SME's make when implementing a CRM solution and offers advice on how such mistakes can be avoided - Read here.
This article highlights 10 best practice techniques for the successful adoption of CRM by tour sales team - Read here.
Our latest article explores the benefits, common mistakes and business growth opportunities associated with Cost Per Click Advertising - Read here.
This article explores how to ensure you're seeing the right return from your marketing spend. Are leads alone really the end game? What about the quality of sales opportunities? Or a campaign's overall return? Read here.