People
Organisations
Notes
Activities
Outbound Email
Customisable Email Templates
Search
Foreign Currency & Exchange Rates
Product Book
Online, Email & Telephone Support
Outlook Connector
Sage Accounting Integration
Contract Management
Lead Management
Opportunity Management
1-click Opportunity to Quotation Creation
Customisable Quotation Template (PDF)
Customisable Sales Stages
Forecast and Quotas
Campaign Management
Web to Lead
Customer Agreements
1-click Quote-to-Order Creation
Order Book Management
Automated Gross Margin Calculation
Fulfilment Management
Supplier Agreements
1-click Order-to-Purchase Order Creation
Customisable PO Templates (PDF)
1-click Sales Order-to-Purchase Order Creation
Credit Note Creation
Customisable Invoice Templates (PDF)
Manage Products and Prices
Identify Products for Sale
Customisable Invoice Templates (PDF)
Customisable Pricing Schemes for Sales
Customisable Pricing Schemes for Purchasing
Support for Multiple Companies
Multiple Tax Regimes
Customisable Dashboard
Charting
Filtering, Sorting and Grouping
Customisable Views
Drill-Down Reporting
Automated Ticket Number Generation
Case Assignment
Priority and Severity Settings
Case Queues
Web to Case
Maximum Number of Databases
5
5
API Integration
Importing Tools
Export to CSV & Excel
vCard & iCal Export
Email Dropbox
Security User Groups & Sharing Model
Custom Fields & Pick Lists
99.5% SLA
High Availability Infrastructure
Context Sensitive Help
500Mb Data Storage plus 100Mb per User