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Customer Forum

Account Renewal

External Posted: 2012-07-20 08:52

Hi

We are trying to renew our account, but everytime we try the following message appears:

Customer agreement status is suspended. This means you cannot complete this customer contract. To configure Adore Again with a valid agreement you need to one their record and re-open the agreement.

We only have 1 more day to renew, so are starting to get a bit worried.  Can anyone help?

Kind Regards