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Customer Forum

Why does my PDF generate with an error sometimes and not others?

Workbooks Support Posted: 2011-01-18 17:36

I get an error message whenever I click on generate PDF.  Do I need to do something special to change this? 

Workbooks Support Posted: Tue, 23.06.2015 - 14:15

This issue can also be caused if you do not enter any line items into Workbooks before clicking the "Generate PDF" button.

Simply adding a line item to your record then saving it before generating the PDF will in most cases correct the issue.