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Process Engine & API Development

Forum for developers using our API and the Process Engine with Workbooks Scripts.
Forum Name Replies Created Latest Reply
Getting Started with the API
The Workbooks API allows developers with basic programming skills to have access to information stored inside Workbooks using a simple, powerful and secure Web Service API.     The API al...
0 2 years 23 weeks ago
by Support
n/a
Maintaining your processes within Workbooks
If you are using processes within your Workbooks database you can monitor their performance (providing you have the capabilities to access automation configuration) to ensure that everything is workin...
0 1 week 1 day ago
by Support
n/a
Adding sales leads to different queues
 Hi, If you have a number of different sales lead queues setup in your database and wish to submit new records via the API is there a way to have the new lead assigned to a particular queue? I ...
3 1 year 33 weeks ago
by antony
1 year 7 weeks ago
by jkay
Automatically matching and allocating leads
We have now created a template script which makes it easy to efficiently handle inbound leads.  You will find the Lead Matching and Allocation script in the Script Library. Because it's a sc...
0 1 year 7 weeks ago
by jkay
n/a
New PHP Workbooks API examples available
Our area on github has now been updated with additional examples of how to use the Workbooks API from PHP. The examples now include CRUD (create / read / update / delete) of: Organi...
1 2 years 16 weeks ago
by jkay
1 year 7 weeks ago
by jkay
Sending email via the API
With the Workbooks Process Engine it is easy to send an email....
0 1 year 10 weeks ago
by jkay
n/a
Email to Case
It's straightforward to set up Workbooks to create new cases, and update existing cases, via email. The idea is that users can send an email to a support email address, the email is logged in Workbook...
0 1 year 16 weeks ago
by jkay
n/a
User-contributed Drupal module using web2lead to create leads
Thanks to James Poyser for this contribution which I post here.  I haven't used this myself however it is in use by a customer. To quote, it "saves files attached to form in Drupal DB and th...
0 1 year 27 weeks ago
by jkay
n/a
Submitting no_phone_soliciting value to a sales lead
Hello, Could anyone confirm the correct format to supply values for the opt out section for a new sales lead? In php I have tried the following param array configurations: $params['org_lead_party[n...
1 1 year 28 weeks ago
by antony
1 year 28 weeks ago
by jkay
Frequently-asked API Questions
How do I get started with the API? Take a look at the documentation for Automation which includes some simple examples like this one.  ...
0 1 year 42 weeks ago
by jkay
n/a
Using the api to insert custom field data
I am trying to add sales leads directly into Workbooks using the API, but I am struggling to find the correct name to use within the insert array. The custom field is called 'Address2'. I have tried ...
1 1 year 48 weeks ago
by adric.woh.test
1 year 48 weeks ago
by Support
Updating API objects through ColdFusion
...
10 2 years 14 weeks ago
by owain@titaninte...
2 years 14 weeks ago
by owain@titaninte...