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Outlook Connector

Forum for people using the Workbooks Outlook Connector
Forum Name Replies Created Latest Reply
Will the Outlook Connector work if i am using IMAP?
 Dear Support Will the Outlook Connector Work if i am using IMAP? Stephen...
1 8 weeks 5 days ago
by clarkes256
8 weeks 5 days ago
by Support
Workbooks Outlook Connector - Issues, Conflicts and Duplicates
Sometimes after your Outlook Connector has run a synchronisation you'll see a red exclamation mark  on the Outlook Connector symbol, which indicates that the synchronisation has encountered some ...
0 30 weeks 2 days ago
by Support
n/a
Can emails be defaulted to 'Share with Workbooks'
 I am tring to find out if all emails can default to share with workbooks as out team members who are using the iphone access do not have the option to select 'share with workbooks' therefore the...
3 1 year 7 weeks ago
by Claire Grieves
1 year 6 weeks ago
by Support
Calendar appointments deleting when completed
 When we 'complete' a meeting activity it automatically deletes the meeting from Outlook, this is causing issues and so I wondered if it can be prevented?...
1 1 year 7 weeks ago
by Claire Grieves
1 year 6 weeks ago
by Support
How do I get the WOC to only sync data from workbooks to outlook and not vice versa?
I only want to update my outlook contacts through workbooks, if I make a change to a contact in outlook I do not want it to update the entry in workbooks. How do I achieve this?...
1 1 year 14 weeks ago
by Anonymous
1 year 14 weeks ago
by Support
Outlook Connector Error During Install - "Error 2878.On the dialog select_profile the control ComboBox2 has a possible value"
I receive this error during the installation of the Outlook Connector.  How do I fix it please?   "Error 2878.On the dialog select_profile the control ComboBox2 has a possible value&q...
1 1 year 19 weeks ago
by Anonymous
1 year 19 weeks ago
by Support
How do I restart Outlook with the /resetfolders parameter? I'm receiving a message stating "Corrupted storage detected"
I'm receiving the following message: "Corrupted storage detected. Workbooks outlook connector cannot be started with corrupted storage. Please restart Outlook with /resetfolders" How do I ...
1 1 year 19 weeks ago
by Anonymous
1 year 19 weeks ago
by Support
What does "This record is incomplete because it did not match your filter" mean?
You may occasionally find Contact records in Outlook with this information:   "Synchronised from Workbooks" "This record is incomplete because it did not match your filter"...
0 1 year 20 weeks ago
by Support
n/a
Why are my login details being rejected on the Outlook Connector login screen?
There are two main reasons why your login details are rejected and you see the following message and screen.  This issue will be addressed when the Outlook Connector login screen is updated. ...
0 1 year 21 weeks ago
by Support
n/a
Help! My Outlook Connector has stopped working. It's just disappeared.
Customers occasionally contact Support because the Workbooks Outlook Connector has suddenly stopped working / disappeared / "uninstalled" itself". e.g. "It seems my Outlook Connect...
0 1 year 21 weeks ago
by Support
n/a
How do I allocate the Outlook Connector Extension to a User?
A users Edition and Extension are controlled on each User's record. Start > Configuration > Users & Security > Users > Open the User's record.  Ensure you tick the Outlook Editio...
0 1 year 21 weeks ago
by Support
n/a
Why can't I find records in the Outlook Connector's Related Items screen?
Users who are new to the Outlook Connector frequently contact us to ask why, when trying to relate an email in Outlook to records in Workbooks, they can't find the records they want. If you too are h...
0 1 year 40 weeks ago
by Support
n/a
How do I uninstall the Workbooks Outlook Connector?
How do I uninstall the Workbooks Outlook Connector?...
1 1 year 44 weeks ago
by Anonymous
1 year 44 weeks ago
by Support
Where do I download the Outlook Connector?
 Where do I download the Outlook Connector?...
1 2 years 7 weeks ago
by Anonymous
2 years 7 weeks ago
by Support
What are the system requirements for the Outlook Connector?
Here are the system requirements and compatibility specifications for the Workbooks Outlook Connector. Be sure to read the notes at the end before you begin.  ...
0 2 years 10 weeks ago
by Support
n/a