Before contacting us directly, please take a look at the extensive resources online where you will find answers to many common questions about Workbooks.
Workbooks is a big product with a lot of features: do you think you might need some training? Our online Training Videos are a great place to start, or you can contact us to arrange a Training Course.
Finally, if you are the Workbooks support contact at an organisation and you are subscribed to a paid-for edition of Workbooks (Workbooks CRM Edition or Workbooks Business Edition), then you can contact our support team directly. Please use the form below if you would like to create a new support case, including as much information as possible. Alternatively, if you need to telephone our support team, we can be reached at: +44 (0) 118 3030 101, or you can email us at: firstname.lastname@example.org.
Our standard support service is not a replacement for having your own system administrator, who is able to configure the system and support your users. If you would like to use the Workbooks support team for system administration tasks which are not covered by the standard support service (such as adding custom fields, creating new reports or script writing), then please take a look at the Quickstart Packs that we provide.
For more detailed information on Technical Support provided by Workbooks, see Schedule II of the Workbooks Terms of Service.
Sometimes our support engineers would like to see your screen while we assist you.
Please complete all the fields below. Once a case has been created you will be able to email us additional information.