Web CRM Infrastructure

High Availability Systems

At Workbooks.com we run two geographically separate datacenters which contain the IT infrastructure that delivers our applications. Both datacenters have virtually identical equipment and your data is automatically replicated between the two. So in the unfortunate event that a disaster occurs, such as a fire or a flood in one of the centers, the second datacenter can continue delivering the service.

Our datacenters are built with fully redundant UPS power, back‐up generator systems and multiple power feeds from the national grid. We have multiple Internet connections to ensure reliable connectivity and all our hardware is configured with RAID disks. 

Information Security

At Workbooks.com we understand the importance of information security. As part of our on‐going business we are working towards ISO27001 which is an information security standard.

We ensure your data is not only protected, but remains available. In addition to our highly available infrastructure we maintain a rolling backup of your data. Although all our customers benefit from this common infrastructure, we keep each customers’ data in a separate database to ensure your data remains confidential.

All data travelling between your browser and our servers is encrypted using strong SSL encryption.

In addition, we regularly hire IT security companies to test our infrastructure by attempting to identify weaknesses in our systems.

Guaranteed Level of Service

Compare this infrastructure to what you have in place today - what would happen if there was a fire at your building? How quickly could you get new servers, reinstall all the relevant software? How current are your backups? Would you be down for just a few days or would it be weeks? What impact would the downtime and potential loss of data have on your business?