About Julien Davies

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So far Julien Davies has created 5 blog entries.

4 Steps to Great Customer Service for Manufacturing Firms

2019-10-09T14:47:41+01:00

Customer service used to be seen as a cost. Some customers would complain and so you had to have a team set up to deal with them. In today’s market, however, where online reviews and social conversations influence buyer [...]

4 Steps to Great Customer Service for Manufacturing Firms2019-10-09T14:47:41+01:00

Customer in the Spotlight: Atlantic Data Security

2019-07-09T09:39:21+01:00

In this month’s customer spotlight we look at how IT security firm was able to lower costs by 50% and add functionality by replacing Salesforce with Workbooks. Since 1993, Atlantic has been delivering industry leading security products to both [...]

Customer in the Spotlight: Atlantic Data Security2019-07-09T09:39:21+01:00