John Cheney

About John Cheney

A Software-as-a-Service pioneer, John Cheney launched one of the first software as a service companies back in the late 1990s. He is a successful entrepreneur with over thirty years experience in the IT industry; twenty of which have been running IT companies in Europe and North America.

The benefits of data-driven decision-making – how mid-size organisations can get the numbers they need

2020-05-19T17:44:49+01:00

“In more and more companies, managerial decisions rely less on a leader’s ‘gut instinct’ and instead on data-based analytics,” noted Erik Brynjolfsson, Lorin M. Hitt and Heekyung Hellen Kim in their research paper Strength in Numbers.  The paper highlighted [...]

The benefits of data-driven decision-making – how mid-size organisations can get the numbers they need2020-05-19T17:44:49+01:00

Optimisation is more important now than ever before

2020-05-12T12:57:21+01:00

Let’s face it—it can be hard to shake off the doom and gloom that’s permeating our world. The onset of the COVID-19 pandemic has disrupted our health systems and impacted millions of individuals. To make matters worse, the economy [...]

Optimisation is more important now than ever before2020-05-12T12:57:21+01:00

Quatrro Business Support Services selects Workbooks Cloud CRM and Marketing Automation Platform

2020-04-30T17:28:00+01:00

Quatrro Business Support Services swaps Salesforce for Workbooks Connecticut, US, April 21st 2020 -- Workbooks, the cloud-based CRM and marketing automation vendor, announces Quatrro Business Support Services (“Quatrro”), a leading provider of tech-enabled business process outsourcing (“BPO”) services, has [...]

Quatrro Business Support Services selects Workbooks Cloud CRM and Marketing Automation Platform2020-04-30T17:28:00+01:00

The Importance of Reflection: Assessing your operational processes during the COVID-19 pandemic.

2020-04-23T11:02:57+01:00

There’s no denying that the health crisis we are facing has had disastrous effects on our individual lives, businesses, and economy. However, it has also given way for opportunity. Now more than ever, businesses must take a moment to [...]

The Importance of Reflection: Assessing your operational processes during the COVID-19 pandemic.2020-04-23T11:02:57+01:00

Back to basics – Why it’s important to care for your existing customers right now.

2020-04-02T11:30:37+01:00

The COVID-19 pandemic sweeping the globe has undeniably ushered in an era of doom and gloom resulting from what many are calling a  looming economic crisis. Whether you’re an individual, a small family business, or a conglomerate, these are [...]

Back to basics – Why it’s important to care for your existing customers right now.2020-04-02T11:30:37+01:00

Workbooks employees top tips for staying sane whilst working from home

2020-04-01T12:26:39+01:00

Most companies have now transitioned their employees to work remotely (those businesses that could) and Workbooks is no exception. Not many of us are used to be working from home every single day and doing that can be a [...]

Workbooks employees top tips for staying sane whilst working from home2020-04-01T12:26:39+01:00

5 tips to help your (newly) remote workers

2020-04-01T12:26:52+01:00

In response to the spread of Covid-19, many companies have transitioned their employees to work remotely.  While many of us are used to doing that on a regular basis, such new policies may leave many employees and their managers working [...]

5 tips to help your (newly) remote workers2020-04-01T12:26:52+01:00

How Automation in CRM Can Revolutionise Your Business

2020-04-01T12:27:30+01:00

Utilising CRM software is a strong indicator that your business is putting a premium on scaling and development.  No matter the size or type of your business, your company has workflows / processes that require following the same set [...]

How Automation in CRM Can Revolutionise Your Business2020-04-01T12:27:30+01:00