CRM Sales Customer in the spotlight: French Duncan In this month’s ‘Customer in the Spotlight’, we discover how CRM helps chartered accountancy firm French Duncan to save valuable admin time and ...
CRM Customer Services Gaining a competitive edge through customer experience As markets mature and competition intensifies, products and services converge, and companies become increasingly hard to differentiate. But if you ...
Marketing CRM Sales Align your organisation and prioritise to succeed Making sure sales and marketing teams are properly aligned should be a priority for any business leader looking to generate growth.
Management CRM Being in control of your business For most CEOs control is a key issue. They know where they want to take their organisation – most have a 12-18 month strategic development plan.
Management CRM Sales CRM to drive revenue growth Revenue is the lifeblood of every organisation and so it is a key metric for all senior executives.
Marketing CRM Sales Customer Services How to be agile and drive efficiency The most successful businesses are agile, they are efficient, and they seamlessly synchronise the vital functions of marketing, sales and customer ...
Management CRM Sales Are you in control of your business? There are two fundamental ways to achieve the growth that all businesses depend on: increasing revenues and reducing costs. To influence either of ...
Management CRM CRM and the virtuous profit and costs circle For all the complexity associated with running a business, there are a few simple rules that never change. One of the simplest of all is this: if a ...
CRM Sales 5 ways CRM can help improve your sales team's performance Sometimes it can be hard to put your finger on just why your sales team isn’t hitting the mark, but don’t worry not all is lost. CRM will not only ...
