NEW NORMAL – NEW PROCESSES – NEW REVENUE

UK Manufacturers face a host of challenges, ranging from the COVID-19 crisis, a new normal business environment and resulting economic downturn, to the emergence of overseas low-cost competitors and Brexit. These ever-changing market demands are driving firms to look for new ways to build resilience through the introduction of new working practices.  

A growing number of manufacturers are turning to technology in the search for greater revenue through more effective sales and marketing, cost reduction with greater operational efficiency, and improved collaboration throughout the business. Digital transformation is now a major enabler of change within manufacturing. 

THE NEW MANUFACTURING

Building resilience and driving new revenue.

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MORE RESILIENT MANUFACTURING

In today’s challenging market manufacturers are looking to balance production needs with the ability to manage and measure customer experience.  CRM is a critical enabler of this strategy as it can deliver deep insights from both sales and production data which can help you to identify trends, learn more about customer priorities and inform future product and service offerings.

CRM delivers three key optimisation benefits to manufacturers:

  • Improves the return on investment in sales and marketing
  • Enhances customer experience and enables new revenue streams
  • Streamlines business operations and integrates with existing systems including ERP