|Posted: 2011-02-17 13:46|
Inside forms and as part of a grid, it is possible to click a link and automatically invoke a softphone such as Skype to make a phone call.
So how does this functionality actually work? Well you will need one of the following things:
In each case Workbooks works like this:
CALLTO is the most commonly used command for launching a soft phone from a browser and is supported by default by Skype. However other commands can be used (such as TEL:). So Workbooks makes it possible to configure which command is passed to the browser in your preferences. Further examples, which you can also use to test your phone system, can be found here.
Workbooks is configured by default to support Skype. So if you have Skype installed on your PC it will automatically be invoked by your browser when you click on the phone link.
Other Soft Phones
If you use a VoiP phone system, you should ask your phone provider if they can provide a soft phone to install on your PC/Mac. The soft phone must support browser integration.
|Posted: Thu, 14.06.2012 - 10:18|
|Posted: Thu, 14.06.2012 - 11:16|
Users on the Mac can use the app Telephone by Alexei Kuznetsov. We've used this a few times and it's really good.