If a Person or Organisation record is deleted in Workbooks and it is synced with Outreach (Outreach Id/URL is populated at the point of deleting the record), then this change is reflected in Outreach and the corresponding record is deleted.

This process is managed by a Scheduled Process called Sync Deleted Workbooks Data to Outreach in Workbooks. It is disabled by default when you install the Plugin, but it can be manually enabled.

There are some limitations to be aware of before switching this sync on:
•    The Integration does not support the sync of deleted records in the other direction i.e. deleted records from Outreach, do not delete records from Workbooks.
•    Once a record is deleted from Outreach, it cannot be recovered like it can from Workbooks. Therefore, if you use the Deleted Items feature in Workbooks to re-instate a record, the next time the integration runs, the recovered record will be updated with “Outreach Error” = TRUE and will not sync.