Congratulations to our entire support team who continue to deliver exceptional customer service.
Who is The Service Desk Insitute (SDI)?
SDI is the leading professional body for everyone working in the IT service and support industry. The Institute has been connecting IT service professionals across the globe since 1988.
SDI sets the internationally recognised best practice standards for service desks and service desk professionals. It is these standards which form the basis for the SDI professional qualifications programme and the service desk certification programme.
Delivering exceptional, fun and inspirational experiences for everyone working in IT support, SDI is here to support you in making your service desk be the best it can possibly be.
Where can I find out more?
The interview with the team can be found on the SDI Blog.