With the current corona climate and businesses tightening their belts, the odds are that that the growth trajectory will flatten somewhat. Of course, what that means for you in real terms, is that competition will get more fierce. So [...]
Reading articles recently about selling and sales management I’ve noticed a trend towards new approaches like sales 2.0, social selling, the new way to prospect etc. where they often discuss the pros and cons of measuring or tracking the [...]
We’ve all worked in organizations where the sales team sometimes work by the seat of their pants, there’s no real direction from management other than hit your numbers and get that sweet dopamine rush for every deal you close, [...]
During this period of economic, social and personal uncertainty it can be easy for a sales leader to focus on themselves and their own problems rather than that of their team. Evidence tells us that doing things for others [...]
Sales is probably not accountants favourite part of running a practice. Cold calling, networking, building a pipeline – most accountants prioritise client work, drafting ledgers, conducting audits and working on their clients’ year end accounts. Interestingly, when it comes [...]
In this month's 'Customer in the spotlight', we discover how CRM helps chartered accountancy firm French Duncan to save valuable admin time and positions the business strongly for future success. With 200 staff and 15 partners working across five [...]
The accountancy landscape is undergoing dramatic changes. Downwards price pressures and commoditisation of compliance services, digital transformation, increased competition and clients’ changing expectations are shaking up the profession [...]
Sales people have long since come to see CRM as a necessary evil: a system that must be constantly updated, takes up precious selling time and provides little or no value in return. However, most businesses are highly [...]
Picture this: you’re on a journey, heading somewhere you really want to go, when you come across a fork in the road. You can see that one of your options – let’s call it the high road – is a [...]
For the second edition of our ‘Customer in the spotlight’ feature, we are discovering how TC Facilities Management have embraced CRM to drive business success. For more than 55 years TC Facilities Management has delivered facilities management services, including [...]
