When a client suddenly cancels their longstanding relationship with you, does it feel like the rug has been pulled from underneath you? Was it a bolt out of the blue? It might feel that way, but in hindsight, when [...]
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So far emma.wright has created 9 blog entries.
CRM Magazine recently found that a whopping 91% of businesses with ten or more employees currently leverage CRM—and it’s easy to understand why. It’s almost impossible to remain competitive in today’s landscape without the use of a CRM solution. Leveraging CRM [...]
Gone are the days when publishers didn’t need to know that much about their audience. Take the publisher of a women’s health magazine. The fact their readership comprised women interested in health and wellness issues was all they needed [...]
A key issue for many accountancy firms is they don’t have a formalized account management structure in place. Regular client contact? Of course they can do that. Tracking how much budget the client might have? They can do that [...]