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So far Guest Blogger has created 52 blog entries.

Thinking of switching CRM? Here’s a check list….

2020-04-15T10:55:02+01:00

It’s not you. It’s me. I’ve changed. I’ve grown - my needs aren’t the same as when we got together 10 years ago. I’m sorry, but you don’t fit the bill any more. And so might go a “break [...]

Thinking of switching CRM? Here’s a check list….2020-04-15T10:55:02+01:00

Tech firms: before you invest in order management software, read this

2020-04-15T10:55:07+01:00

Investment in order management software is on the up. Some reports predict the market will exceed $3bn by 2024; a CAGR of around 11%. And, yes, the booming e-commerce sector is fuelling much of the growth. But tech firms [...]

Tech firms: before you invest in order management software, read this2020-04-15T10:55:07+01:00

How CRM can up your multi-channel customer support game

2020-01-03T12:58:13+00:00

Can you still recall the “old days” when customers needed to drive to a physical store just to purchase an item or use a service? Isn’t it astonishing to imagine a world where you could not instantly receive everything [...]

How CRM can up your multi-channel customer support game2020-01-03T12:58:13+00:00

5 benefits of Workbooks CRM for IT and tech companies

2020-01-13T14:14:54+00:00

In need of a CRM software for an IT or technology business? We’ve been there. When we first built Workbooks, we built it to help solve the challenges growing IT and technology businesses face – because they were the [...]

5 benefits of Workbooks CRM for IT and tech companies2020-01-13T14:14:54+00:00

How to Gain a 360-Degree View of the Customer

2019-12-03T13:20:09+00:00

Back in 2013, Jack Dorsey, the co-founder and CEO of Twitter and the founder and CEO of Square, famously advised a group of tech companies to "meet customers where they are." His rationale is that nearly everyone has a [...]

How to Gain a 360-Degree View of the Customer2019-12-03T13:20:09+00:00

Tired of your CRM Implementation Partner being focused on their revenue and not yours?

2019-11-13T15:37:17+00:00

After identifying the need for a CRM system to help drive revenue, reduce operational costs and improve customer experience, and selecting the right technology, your CRM journey should be well underway. But what if your technology vendor doesn’t provide [...]

Tired of your CRM Implementation Partner being focused on their revenue and not yours?2019-11-13T15:37:17+00:00