John Cheney

About John Cheney

A Software-as-a-Service pioneer, John Cheney launched one of the first software as a service companies back in the late 1990s. He is a successful entrepreneur with over thirty years experience in the IT industry; twenty of which have been running IT companies in Europe and North America.

Digital Transformation with the Power of CRM

2021-02-04T11:58:07+00:00

The current crisis has caused many businesses hardships due to issues such as supply chain disruptions, diminished customer demand, and social distancing mandates, which have affected practically every aspect of business operations. However, one sliver of light that has come [...]

Digital Transformation with the Power of CRM2021-02-04T11:58:07+00:00

Why SaaS Is Indispensable Within the New Normal

2020-06-17T10:50:00+01:00

As the coronavirus continues wreaking havoc on the world, an unprecedented array of companies are navigating the transition to working remotely - reviewing their technology infrastructure and the tools their staff need to perform their daily tasks. And as [...]

Why SaaS Is Indispensable Within the New Normal2020-06-17T10:50:00+01:00

The benefits of data-driven decision-making – how mid-size organizations can get the numbers they need

2020-05-28T16:24:17+01:00

“In more and more companies, managerial decisions rely less on a leader’s ‘gut instinct’ and instead on data-based analytics,” noted Erik Brynjolfsson, Lorin M. Hitt and Heekyung Hellen Kim in their research paper Strength in Numbers.  The paper highlighted [...]

The benefits of data-driven decision-making – how mid-size organizations can get the numbers they need2020-05-28T16:24:17+01:00

Optimization is more important now than ever before

2020-05-18T11:47:20+01:00

Let’s face it—it can be hard to shake off the doom and gloom that’s permeating our world. The onset of the COVID-19 pandemic has disrupted our health systems and impacted millions of individuals. To make matters worse, the economy [...]

Optimization is more important now than ever before2020-05-18T11:47:20+01:00

Quatrro Business Support Services swaps Salesforce for Workbooks

2020-08-21T10:05:56+01:00

Connecticut, US, April 21st 2020 Workbooks, the cloud-based CRM and marketing automation vendor, announces Quatrro Business Support Services (“Quatrro”), a leading provider of tech-enabled business process outsourcing (“BPO”) services, has chosen its platform to support its future growth plans [...]

Quatrro Business Support Services swaps Salesforce for Workbooks2020-08-21T10:05:56+01:00

Back to basics – Why it’s important to care for your existing customers right now.

2020-04-14T13:14:16+01:00

The COVID-19 pandemic sweeping the globe has undeniably ushered in an era of doom and gloom resulting from what many are calling a  looming economic crisis. Whether you’re an individual, a small family business, or a conglomerate, these are [...]

Back to basics – Why it’s important to care for your existing customers right now.2020-04-14T13:14:16+01:00

Workbooks employees top tips for staying sane whilst working from home

2020-04-14T13:05:41+01:00

Most companies have now transitioned their employees to work remotely (those businesses that could) and Workbooks is no exception. Not many of us are used to working from home every single day and doing that can be a challenge. [...]

Workbooks employees top tips for staying sane whilst working from home2020-04-14T13:05:41+01:00

5 tips to help your (newly) remote workers

2020-04-14T13:01:18+01:00

In response to the spread of Covid-19, many companies have transitioned their employees to work remotely.  While many of us are used to doing that on a regular basis, such new policies may leave many employees and their managers working [...]

5 tips to help your (newly) remote workers2020-04-14T13:01:18+01:00

Tired of your CRM Implementation Partner being focused on their revenue and not yours?

2021-02-04T12:03:46+00:00

After identifying the need for a CRM system to help drive revenue, reduce operational costs and improve customer experience, and selecting the right technology, your CRM journey should be well underway. But what if your technology vendor doesn’t provide [...]

Tired of your CRM Implementation Partner being focused on their revenue and not yours?2021-02-04T12:03:46+00:00
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