Discover the World, one of the UKs leading specialist tour operators has selected Workbooks.com’s cloud CRM system to roll out across its business.
Initially Discover the World were looking for a CRM solution to reduce the time their marketing team were spending on administrative tasks such as reporting and creating campaigns. They were also looking for a single view of a customer and after shortlisting two vendors they selected Workbooks.com.”
Simon Bradley, Head of IT and Projects of Discover the World commented: ‘We were initially looking for a solution to save our marketing team time, but when we saw the Workbooks.com solution it suddenly opened a wealth of additional possibilities for our business. Workbooks.com could do so much more for us and provide solutions for HR, Customer Services, Products and Sales“ it was like someone had switched a very large light on.’
John Cheney, CEO of Workbooks.com commented: ‘We are delighted to welcome Discover the World to our CRM platform. Our solutions help our customers to grow revenues, improve quality of service and reduce operational costs. It is always great to hear how we can not only meet our customerâ€™s initial requirements, but also extend our services to transform other areas of their business’.
About Discover the World
Discover the World is one of the UK’s leading specialist tour operators. For over 30 years they have been creating inspirational tailor made holidays. Their Travel Specialists have travelled extensively and are on hand to create holidays that meet your interests, timescales and budgets. From Iceland to New Zealand, Scandinavia to Antarctica, High Artic, Alaska and Canada they aim to deliver holidays that exceed your expectations.
Workbooks.com delivers world-class CRM and business applications to the mid-market, at an affordable price and with functionality that transforms business. Unlike traditional CRM solutions, Workbooks.com extends beyond sales, marketing and customer support to include order management, order fulfilment, invoicing and supplier management. This business functionality is delivered out-of-the-box at a price which is typically 50-70% less than enterprise solutions such as Salesforce, Microsoft Dynamics and Netsuite.