Sales and Marketing Efficiency for Manufacturing

2019-05-02T10:55:17+01:00

The manufacturing industry sure has changed. And not just a little. The entire market has undergone a radical transformation in a very short span of time. Professor Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, is [...]

Sales and Marketing Efficiency for Manufacturing2019-05-02T10:55:17+01:00

4 Steps to Great Customer Service for Manufacturing Firms

2019-04-23T16:58:14+01:00

Customer service used to be seen as a cost. Some customers would complain and so you had to have a team set up to deal with them. In today’s market, however, where online reviews and social conversations influence buyer [...]

4 Steps to Great Customer Service for Manufacturing Firms2019-04-23T16:58:14+01:00

Customer in the Spotlight: Atlantic Data Security

2019-04-23T12:17:05+01:00

In this month’s customer spotlight we look at how Connecticut IT security firm was able to lower costs by 50% and add functionality by replacing Salesforce with Workbooks. Since 1993, Atlantic has been delivering industry leading security products to [...]

Customer in the Spotlight: Atlantic Data Security2019-04-23T12:17:05+01:00

CRM is the key to unlocking your company’s big differentiator

2019-06-27T11:20:56+01:00

The dark ages of customer service aren’t so very far behind us. Let’s never forget the horrors of only being able to contact your product or service provider on the phone – and only during office hours. And then [...]

CRM is the key to unlocking your company’s big differentiator2019-06-27T11:20:56+01:00

How to use email marketing at every stage of your sales pipeline

2019-07-01T13:15:27+01:00

You might think email marketing is just a marketers tool. I mean, it’s in the product name, right? So why should a salesperson need to know anything when it comes to email marketing? Well, as it turns out, it’s [...]

How to use email marketing at every stage of your sales pipeline2019-07-01T13:15:27+01:00

Zapier: Integration made simple

2019-02-26T16:45:50+01:00

Every team in a business has different goals and requires specific tools to achieve these goals. This can mean that valuable business data get spread across many different applications. Your business can greatly benefit from having data stored in the [...]

Zapier: Integration made simple2019-02-26T16:45:50+01:00

Phil Lawler joins Workbooks’ Board of Directors as Chairman

2019-02-26T16:46:00+01:00

Xx January 2017, London, UK: Workbooks Online Limited, the UK-based leading CRM vendor, announces that Phil Lawler is joining its board of directors as Chairman. Phil Lawler brings a wealth of experience to Workbooks. Phil has been non-exec Chairman of a [...]

Phil Lawler joins Workbooks’ Board of Directors as Chairman2019-02-26T16:46:00+01:00

How we integrate Workbooks CRM with our website (and why you should too)

2019-07-09T10:58:02+01:00

On Thursday the 8th of September we launched our new website. Having a website which showcases our focus on customer success is something we’re very proud of. As part of this process we were able to integrate our new website with [...]

How we integrate Workbooks CRM with our website (and why you should too)2019-07-09T10:58:02+01:00

10 Tips to help with a successful CRM Implementation

2019-02-26T16:46:13+01:00

One of the most important parts of any CRM project is the initial implementation; the process before your team 'go-live' with the final system. It is the part of the project where you get to think how best to structure [...]

10 Tips to help with a successful CRM Implementation2019-02-26T16:46:13+01:00

Workbooks introduces Workbooks 4.7 – With a New Year comes a New Release

2019-02-26T16:46:21+01:00

Reading, England, (21st January 2016) Workbooks are pleased to announce Workbooks 4.7 the latest release of their award winning CRM platform.Following from customer feedback this update includes many new features including multi-lingual capabilities, Zapier app integration, data management and reporting enhancements.Multi-lingual [...]

Workbooks introduces Workbooks 4.7 – With a New Year comes a New Release2019-02-26T16:46:21+01:00