Find out how professional service firms can use technologies like Customer Relationship Management (CRM), business process and marketing automation to adapt to the digital age.   Understand how to drive more revenue both from new business and your existing clients and in turn improve your client experience.

In this session, you’ll learn how to supercharge your practice and implement some strategies to build future business;

• What is CRM & how can it help you?
• Marketing – Where to start?
• 360 visibility of internal & external referrals/opportunities
• How to leverage technology to boost business development
• How to cross sell/ up sell and increase revenues by up to 5-10%

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