Hidden among the doom and gloom stories of economic woes there are signs of brightness on the horizon; and this brightness is being fuelled by Cloud solutions.
The SME Revival
After a rocky few years following the global financial crisis and then the Euro crisis, it appears that SMEs are well on the road to recovery. Industry analysts believe much of the optimism SMEs are feeling is driven by the benefits Cloud computing is delivering.
Forrester Research predicted the SaaS market will explode from $21 billion in 2011 to $63 billion by 2014.
Commenters agree that CRM will top the charts in the SaaS space so if you are one of the many who will be investing in a new CRM, make sure that you choose the right one that delivers exactly what you need; as 18.7% of businesses don’t.