CRM is a journey of improvement and organisational changes, and implementation can bring challenges.
Having spent over 10 years implementing hundreds of CRM projects, we’ve been able to identify the 7 golden rules for CRM success and we put them all into an easy to digest report. It includes:
- Clear project objectives;
- Executive sponsorship;
Watch now to learn in more details what you need to consider for each of the 7 golden rules and drastically improve your CRM project chances of success.