Project Description

THE STATE OF THE US CRM MARKET 2019 – INDUSTRY REPORT

Building shareholder value with CRM

We conducted an exclusive survey in the Summer of 2019 aimed at reviewing the adoption of CRM technology within US businesses. We’ve analyzed the responses and produced a summary of the findings.

The report covers:
• The business case and motivation for implementing CRM
• Selection process and criteria
• Priorities and obstacles when starting a CRM journey
• Outcomes and learnings
• Measuring ROI and the value of a CRM initiative

Download this report now to find out more about the state of the CRM market.

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