Supplier management2019-10-09T14:52:23+01:00

SUPPLIER MANAGEMENT

Fulfilling orders involves liaising with and co-ordinating suppliers. Whether it is parts or services, they will contribute in some way to the delivery to your customers. As a result, your ability to manage those supplier relationships will have a significant bearing on your order processing.

  • Manage all supplier relationships in one place.

  • Manage on-boarding processes, including risk assessments and quality audits.

  • Apply rules and schemes to drive accuracy.

  • Track all communications around an order in one central place.

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supplier management tablet

At many companies, supplier management is fairly haphazard. Information in areas like contact details, product and service specifics, pricing and contracts, is held in a variety of places from inside account managers’ heads to filing cabinets, to various spreadsheets and databases. This critical information can be hard to track down and is often incomplete or inaccurate when you do need it.

CRM from Workbooks provides you with a single view of all suppliers. Any of the team can access the information at any time and from anywhere. You can find accurate and up to date contact details at the click of a button. You can create and file supplier contracts, and manage on-boarding processes, including risk assessments and quality audits. Within a few seconds you can evaluate the status of the supplier and review the full history of the relationship.

Workbooks CRM can help you better manage your suppliers and help you make better decisions on which supplier to use to fulfil which order. You can see and compare pricing across suppliers. You can apply rules and use schemes to drive accuracy. Every communication you have around an order is tracked and attached to that order, so you and your team can always easily refer back to previous conversations and be certain about what has been agreed. You have traceability and insights at a click of a button.

supplier management desktop

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CRM FEATURES FOR ORDER PROCESSING