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Workbooks CRM – Your Alternative To Oracle

Within CRM, Oracle offers four different brands, which can create confusion for organisations looking for the right system to meet their needs.

The three most common reasons for switching are:

  1. Customer Satisfaction – Users are more likely to recommend Workbooks than Oracle
  2. Co-Funded Implementation – Workbooks lowers the cost of implementation with co-funded implementation services
  3. Vendor Relationship – In the mid-market Oracle works through partners, while our clients prefer to deal directly with us
Workbooks CRM – Your Alternative To Oracle

Compare Workbooks and Oracle

Feature Title
Functionality
Workbooks CRM is rated higher by users than Oracle for customisation, workflow capability, content and document management, and performance and integration.* Workbooks' sales force automation features, including product list and price management, and quote and order management, are rated at least 12 points higher than Oracle*.
When it comes to email marketing, campaign management, lead management and analytics, Oracle doesn’t offer the breadth of features Workbooks does. Oracle is also not as easily customisable to your business needs, with its customers only giving the platform a satisfaction score of 78% against a 87% for Workbooks*.
Support & Implementation
We develop and implement the software ourselves, ensuring you get value quickly. Our local team of consultants and engineers help make implementation and set-up a fast and smooth process. Our customers highly value our ‘can do attitude’, and the quality of our support and knowledge base.
The quality of support is rated 19 points lower at Oracle than at Workbooks* – a very substantial difference that can dramatically impact your day-to-day.
Satisfaction / NPS
With one of the highest Net Promoter Scores (NPS) at 45 and 85% of our customers likely to recommend Workbooks*, your business is in safe hands. 87% of customers are satisfied that Workbooks CRM is going in the right direction*, which makes it a future-proof choice for your business.
Only 70% of Oracle customers would recommend the software, which is also reflected in an NPS score of -13*. Only 46% of Oracle customers rate Oracle as going in the right direction*.
Mix & Match
Workbooks allows you to mix your licences across users. If you want some CRM edition and some Business edition, that’s completely fine.
Oracle requires all users to be on the same licence level. If some of your users need Enterprise edition features, everyone needs to pay for that licence level.
Workbooks CRM – Your Alternative To Oracle image

Workbooks CRM – Your Alternative To Oracle

G2 is the world’s leading B2B software and services review site. Its influential Grid® Report for CRM ranks products based on reviews posted by real-life users, including more than 500 active Workbooks users.

According to reviewers:

  • 85% would recommend Workbooks
  • 86% think Workbooks meets their requirements
  • 92% rated Workbooks 4 or 5 stars

As well as rating Workbooks highest for overall satisfaction, reviewers also highlighted our exceptional payback period. On average, reviewers saw a return on their investment in Workbooks in only 12 months – 19 months less than Oracle.

Download your copy for a complete comparison of Workbooks and Oracle.

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With other vendors, you

  • Pay one company for software and pay another to implement it​

  • Are pressured into buying software before understanding the true cost of implementation

  • Pay full cost for implementation of the cloud CRM software

Vs.
With Workbooks, you can

  • Get CRM software and implementation from a single vendor​

  • A co-funded workshop before you buy software to ensure it meets your needs​

  • Get free consulting days to co-fund your implementation

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