Pipedrive is targeted purely at sales management, rather than a 360-degree view of your business that covers marketing, sales, sales operations, and customer service.
The three most common reasons for switching are:
- Licence Cost – With the most basic license with limited functionality starting at £12.50 pupm, license costs can quickly ramp up – especially as separate systems will be needed for departments other than sales
- Core Functionality – Workbooks’ core functionality extends beyond marketing, sales and customer service to include marketing automation, order management and fulfilment, invoicing, supplier management and event management
- Co-Funded Implementation – Workbooks lowers the cost of implementation with co-funded implementation services