The General Data Protection Regulation (GDPR) is a new legal framework coming into force on May 25th 2018 that impacts any business holding or processing data in the EU. It builds upon the existing Data Protection Act and it imposes more obligations on organisations to protect persona data and higher fines for non-compliance - 4% of global turnover or £20m, whichever is higher. To review the actual regulation, go to the European Commission website.
The general themes of GDPR are:
- improving the protection of an individual's personal data;
- harmonising the laws across the EU; and
- strengthening the legislation imposing more obligations on 'Data Processors" not just 'Data Controllers'.
GDPR is about creating a higher global standard of data protection, privacy and security and it has transparency and accountability at its heart. It is about doing the RIGHT thing with data.
GDPR offers a unique opportunity for all of us to look at our data management policies and ask ourselves some hard questions about our processes and systems - an opportunity to do things better and improve on the way we all deal with customer data and how we engage with them. Below are useful resources to help you better understand GDPR, with practical advice and guidance on how technology like CRM can drive compliance.
If you would like to discuss how Workbooks can help you towards GDPR compliance, please contact us today on +44 (0) 118 3030 100 or email us at email@example.com.