In team sports, every member is crucial to winning a game. Everyone plays a key function, and without each member, the team falls apart and can’t succeed. Integrated marketing works the same.
Integrated marketing uses all your marketing channels, like team members, to deliver your targeted messages directly to your customers wherever they are. With your customers’ pains at the core of your strategy, integrated marketing is your MVP.
Integrated marketing works so well because you have to use multiple marketing tactics in an orchestrated sequence to reach and connect with your target audience. One marketing approach doesn’t fit all, and it takes a lot more than once to connect.
A Forbes article points out that:
“Integrated campaigns across 4+ channels outperform single or dual-channel campaigns by 300%.”
When your campaign uses more marketing channels, you will have more success in reaching your target audience.
These days, everyone is on their phone or computer. Your target customer is “everyone.” They are active on multiple channels across multiple devices, so your marketing strategy should echo this. Think about your customers interacting with your:
Are you effectively working with these communication channels to connect with your target customer?
Many marketing teams focus on a single tactic like emails OR Google Adwords. When you do this, you miss huge opportunities to connect and convert true target customers in a faster amount of time.
Having a clear perspective on your persona’s pains comes directly from your target marketing work. With this, you can orchestrate marketing messages on various channels to reach your target audience, exactly where they are, emotionally and physically.
B2B tech customers may have a longer buyer’s journey due to buying “teams” and a more complex buying process. Walker Sands’s article says “Prospects now typically interact with sellers between 7 and 15 times before even “qualifying” as a lead. Your marketing strategy must use multiple channels to reach your customers 7-15 times.
Also, B2B companies typically have to market to different stakeholders involved in the buying process. In order to deliver that message efficiently, you need to understand their pains and how to reach them effectively across channels
For example, If you are selling marketing automation software to a company, the CFO might focus on the financial pain points of ROI, while the VP of marketing will focus on the functionality and efficiency of the solution to better equip their team.
Having multiple stakeholders that care about different things in any buying process complicates marketing’s job. Clear messaging and integration marketing become your secret sauce. You can’t have one blanket message and tactic for multiple personas.
Integrated marketing allows you to truly target each persona who makes a decision on a sale by using multiple marketing channels and crafting content for each stakeholder’s pain points. You can get into the hearts of your target audience by crafting messages that “hit home,” in other words, directly speak to their needs.
All the building blocks we have been discussing in our Play Big Series work together in integrated planning.
|Building Block||How it plays into your integrated plan|
|Sales and Marketing Alignment||
Integrated marketing is the strategic orchestration of using all your marketing channels to address your customer’s pains to create more leads and increase your sales.
Ready to create your integrated marketing campaign? Remember these 5 steps:
This blog was written by Shannon Prager from LeadITMarketing, a fully outsourced marketing service business specialized in B2B technology and B2B professional services companies. Head to their website for even more great content and to see how they can help you get your marketing strategy on track.
From time to time guest contributors write on the Workbooks Blog – have something to say? Email Megan at firstname.lastname@example.org.