Blog

Once you’ve planned your social media strategy, written some great posts and caught some leads, you need to convert them! While the principles are similar to converting leads from other sources, social media has some quirks...

If you went on a first date with someone, and they suddenly proposed to you, what would you do? We imagine you would turn around and get away as fast as you could.   It’s likely that even if you liked the “keen dater”...

In our hyper-connected digital age, we are all drowning in data.  Having said that, how amazing is it that we can all access a wealth of insights at the swipe of a screen or the click of a button?.   While...

   It doesn’t matter what niche or sector you operate in – as a business, your ability to generate and nurture leads from a variety of sources will have a significant impact on your long-term success.  Source  ...

Every aspect of your B2B content marketing strategy should centre around building a relationship with your customer. This has never been more true.  While many of us are isolated, we yearn to connect with others again....

 The CRM market is downright daunting. CRM now represents the biggest software sector in the world, with projected revenues to reach nearly $104 billion by 2025. So if you’re struggling to gain traction with your CRM...

Today customer service is more important than ever. If you’re able to understand your customers on a deeper level while meeting their needs both swiftly and effectively, you will gain a significant advantage over the...

Business Development Reps are the backbone of every company. They’re responsible for creating new revenue and growth opportunities that will help the business achieve its goals and allow it to thrive in the market. No pressure,...

Email marketing is one of the most profitable digital marketing channels. It is a proven way for businesses to reach and engage their customers and it even delivers an ROI of $42 for every $1 spent. Most businesses eagerly rush...

CRM is a core component of the operational toolkit – even SME adoption levels have now reached 79%, according to a recent survey from Workbooks. And yet, CRM success rates are still too low. For every business achieving...

Customer service is often seen as the beating heart of any business. They’re on the frontlines of a company, acting as the face, eyes, and hands that interact directly with the people that keep the lights on and the doors...

According to recent reports, CRM software industry revenue is expected to more than double by 2025 and it’s easy to understand why. At the heart of every growing business lies CRM. However, it’s not just about choosing a CRM...