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Coeliac UK reaches for the clouds and selects as its next generation membership management system

Type: #PR

Reading, England, 01 October 2012


Coeliac UK, the leading charity working for people with coeliac disease has chosen‘s cloud based CRM solution as its new membership management system.


Coeliac UK supports a growing number of members; providing advice and guidance on living with coeliac disease. The Charity also works with the food and drinks industry, healthcare professionals and government bodies to improve the awareness of the condition.


Brendan Harris, IT Director at Coeliac UK commented, “Our existing membership management system – Integra from Iris Software – was no longer meeting our requirements, so we started looking for a new platform which could help us manage our members, but also support the broader activities of the Charity.”


He continued “We wanted more than just a membership database, but a platform that would be integrated with our website and support the income raising aspects of our work. It was also important that the new solution could provide the right management KPIs enabling us to make the right decisions for the Charity.”


Sarah Sleet, Chief Executive of Coeliac UK commented, “We selected Workbooks as a platform to grow. We liked Workbooks not only because of the integrated and intuitive software, but also because we were impressed with the company ethos. We were looking for the right software solution, but also the right implementation partner and we feel that Workbooks provides us with both.”


Workbooks Business Edition will enable staff at Coeliac UK to work more efficiently and effectively, and will give them the technology to support business development and income generation activities. A cloud-based solution, delivered via software-as-a-service, Workbooks will allow for remote access, giving staff more flexibility and supporting improvement to current practices – a key factor for Coeliac UK.


John Cheney, CEO at Workbooks said, “We are very pleased Coeliac UK has selected Workbooks as the platform to grow their organisation and we look forward to working together over the coming months.”


About Coeliac UK


Coeliac UK is the leading charity working for people with coeliac disease and dermatitis herpetiformis (DH). The Charity’s mission is to improve the lives of people with coeliac disease through support, campaigning and research. The Charity has over 60,000 Members and over 1,000 newly diagnosed Members join each month. Coeliac UK’s head office is based in High Wycombe, Buckinghamshire. Coeliac UK’s Food and Drink Directory lists over 15,000 food and drink products and is free to Members. Updates are available monthly. It is the essential guide to a wide range of gluten-free food and drink available throughout the UK and is also available online.


For further information about Coeliac UK visit their website at or phone their Helpline on 0845 305 2060 (Mon, Tue, Thu, Fri 10-4 and Wed 11-4). For press enquiries email:


About Workbooks is one of the fastest growing providers of web based CRM and business applications designed specifically for small and mid-size organisations.


Headquartered in the UK, our suite of products enables our customers to accelerate sales growth, improve marketing execution, streamline business processes and improve the quality of customer support they deliver.


The Workbooks CRM Edition delivers easy to use sales force automation, marketing management and customer support tools. The Workbooks Business Edition extends CRM to include the generation of transaction documents, such as customer orders, supplier purchase orders and customer invoices.


For additional information please visit or call +44(0) 118 3030 100.


Press contact: Nicole Bunn


Tel: +44(0) 118 3030 100