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Garbutt & Elliott LLP selects CCH CRM powered by Workbooks

Type: #PR

Reading, England, 17th July 2014

Garbutt & Elliott LLP, a leading UK accountancy firm based in Leeds and York, has elected to introduce Wolters Kluwer’s CCH CRM ( powered by Workbooks ( into its whole practice.

The decision was made after an extensive CRM market evaluation helped by external specialist consultants. The CRM system will be rolled out across its business to partners, marketing and administration staff to bring together a coherent and progressive approach to attracting new clients to the firm.

Russell Turner, Managing Partner at Garbutt & Elliot, says: “We put a number of CRM systems through their paces and after a great deal of diligence chose Wolters Kluwer’s CCH CRM powered by Workbooks. The reasons are its flexibility, ease-of-use interface and capability to provide full integration with CCH Central practice management software that we utilise in the business.

“We see great value in bringing dedicated CRM software to our practice. It will enable us to maximise our growth plans, and allow better staff communication and the recording of information on prospective clients, as we do already with existing clients.”

Simon Crompton, Executive Director of Wolters Kluwer UK and MD of CCH Software, adds: “As we near the completion of our full CCH Central and Workbooks CRM integration we expect to see more practices signing up to CCH CRM, based on the very positive feedback customers have said it brings to their businesses. We are already speaking to a number of forward-thinking firms and we are pleased that Garbutt & Elliott is one of these leading the way.”

Ian Moyse, Sales Director at Workbooks, says: “We are happy to be selected by another leading accountancy practice. The combination of CCH Central and Workbooks CRM gives customers a powerful way to manage existing and prospective clients and to coordinate their marketing across both audiences.”

About Garbutt & Elliott LLP

Garbutt & Elliott is one of the largest independent accounting and advisory firms in Yorkshire, with 10 partners and over 90 staff. Privately-held, it specialises in advising owner-managed and family businesses in the region.

About Wolters Kluwer and CCH

Wolters Kluwer ( is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer’s leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer had 2013 annual revenues of €3.6 billion, employs approximately 19,000 people worldwide, and maintains operations across Europe, North America, Asia Pacific and Latin America. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

Wolters Kluwer’s CCH brand ( is the leading global provider of tax, accountancy and audit information, software and services. It has served tax, accountancy and business professionals since 1913. In the UK CCH provides online information, books, software, magazines, professional development and fee protection.

Follow on Twitter: @CCHVoice @WoltersKluwerUK

About Workbooks delivers world-class CRM and business applications to the mid-market, at an affordable price and with functionality that transforms business.

Unlike traditional CRM solutions, extends beyond sales, marketing and customer support to include order management, order fulfillment, invoicing and supplier management. This business functionality is delivered out-of-the-box at a price which is typically 50-70% less than enterprise solutions such as Salesforce, Microsoft Dynamics and Netsuite.

For more information, visit

Follow on Twitter: @Workbooks