Reading, England, 20th February 2014
Workbooks.com, a leading provider of could-based CRM and Business applications, has made the shortlist for Best Cloud Project in the 2014 UK Cloud Awards, in recognition of its work with Outlook Expeditions.
The UK Cloud Awards recognise the best in the British cloud industry and showcase the leading vendors, customers and individuals who are setting the benchmark in the UK and beyond. The shortlisted vendors and projects were selected by a panel of judges from all areas of the cloud industry, and the winners will be announced at the awards ceremony on the 26th of February 2014 at London’s City Hall.
Workbooks is specifically shortlisted for its project with Outlook Expeditions, the UK’s leading independent provider of tailor-made expeditions for schools and youth groups, which implemented the Workbooks cloud-based CRM solution last year to manage its entire expedition process. The software tracks the entire customer journey from initial lead right through to managing custom itineraries, the setup of expeditions, the collection of payments, booking of flights and the collection of important information such as passports and medical forms.
Workbooks provides Outlook Expeditions with a next-generation cloud based system that acts as the central repository for all of the company’s data and manages entire business processes from prospect through to loyal customer. The project delivered a significant reduction in both IT spend and the resource allocated to manual tasks.
John Cheney, CEO at Workbooks, comments, “We are really pleased to have been shortlisted for Best Cloud Project in these awards. The Outlook Expeditions project was very exciting for us and is a good example of how Workbooks can bring about business transformation for our customers, resulting in a significant return on investment and providing an instant reduction in operational costs. We pride ourselves on the fact that we equip our customers with the tools they need to focus on delivering the best service to their clients and achieving growth. Crucially, Outlook Expeditions could not have achieved this essential business transformation and ROI with any other vendor without having to connect multiple different systems and databases, at a much greater cost.”
Workbooks.com delivers world-class CRM and business applications to the mid-market, at an affordable price and with functionality that transforms business.
Unlike traditional CRM solutions, Workbooks.com extends beyond sales, marketing and customer support to include order management, order fulfillment, invoicing and supplier management. This business functionality is delivered out-of-the-box at a price which is typically 50-70% less than enterprise solutions such as Salesforce, Microsoft Dynamics and Netsuite. For more information visit www.workbooks.com.
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