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Legal practices are rapidly embracing the efficiency and accessibility of cloud-based technology. Cloud-based legal practice CRMs (Customer Relationship Management systems) for legal firms are transforming how practices can manage...

Your CRM system is only as good as the data within it. Inaccurate or incomplete information can lead to missed opportunities, wasted marketing spending, and frustrated customers. It’s estimated that organisations spend between...

Nobody likes dealing with order processing. But the truth is, smooth, efficient customer order management is crucial for happy customers and a thriving business. Every sale, interaction and touchpoint with your customer is...

The legal landscape is evolving. Are you keeping pace? Law firms are facing increasing pressure to deliver exceptional client experiences while maintaining operational efficiency. Gone are the days of relying solely on...

In modern business, every decision counts and every connection matters. Email marketing isn’t just another digital tactic — it’s the bedrock of effective and, crucially, cost-efficient digital marketing. It’s a direct line...

HubSpot - it’s one of the big CRM names out there but does it live up to the hype? We’ve delved into the differences between HubSpot and other CRM providers like Workbooks. And we’re revealing the key reasons people are...

Last year we were rated by TechRadar as the number 2 for CRM software and we talked about the similarities we found in reference to the famous Avis campaign. This year we’re thrilled to share that we’ve secured our number 2...

Ever feel like you’re drowning in data? With 2 quintillion bytes of data generated daily across industries, it\'s easy to get overwhelmed. That’s why data quality is so crucial for effective data management. Organizations...

Lead generation is the heartbeat of any successful business. It’s the process of attracting potential customers, or “leads,” and turning them into actual prospects for your products or services. Sounds simple, right? Well,...

At its core, customer relationship management (CRM) is a strategy designed to enhance customer interactions, improve satisfaction and drive business growth. When combined with effective built-in project management, CRM becomes a...

You’re probably wondering what CRM and Severance have in common. The answer is the questions that the office workers and CRM users raise when in the workplace.   Like us, the innies in Severance have goals, suspicions,...

It’s time to get into the Christmas spirit by taking your favorite Christmas songs and transforming them into CRM-related challenges. If you’re struggling with any of these challenges, you’re not alone. Our recent...