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Workbooks awarded Highest User Adoption in CRM by G2

G2 have awarded Workbooks another badge this season – Highest User Adoption. So, what does this mean? And how does it affect you? 


What’s a G2 badge? 

The G2 Market Report compares how Workbooks and our competitors are performing. If Workbooks is a top performer, we earn badges in that area. It’s a great way for you to see how your CRM provider is performing and an important factor to take into consideration if you’re thinking about making the switch.  


Our latest G2 Highest User Adoption badge 

Workbooks was awarded the Highest User Adoption badge in G2’s Mid-Market UK Regional Grid Report® CRM Winter 2024.  

We’re especially proud of our latest badge because it’s a reflection on everything we’ve focused on – our customers. With user adoption rising even higher and our consulting shared success sessions more popular than ever, we’re helping customers boost their own success from sales and marketing to their own customer service. 

This year we’ve won 14 badges including the High Performer in UK Mid-Market CRM software. Behind our successes are consistently high customer satisfaction scores for our support and software. 

If you want to know how your CRM provider is performing or compare them against a competitor, take a look at the report.   

Check out the report to compare 


What are Workbooks’ customers saying?  

Here’s how Workbooks are helping customers and how we can help you. 

“Customer support is often a make-or-break factor when choosing software, and Workbooks shines in this department. Their UK-based support team is responsive, knowledgeable, and friendly. You won’t be left on hold for hours or left waiting for days to a reply to your email, and there is a lot to be said for that when choosing a CRM.” See the full review.   

“Workbooks is an incredibly flexible and configurable CRM tool. We have been using the application for a number of years and is a critical part of our architecture. We are continually finding new opportunities for its use.” See the full review. 


Time to make a change? 

Not sure if you’re reaching your full potential with your CRM provider? Check out our five step guide designed to help you understand what you need to get from your software and partnership.