Watch this Q&A session with our customer TCMM Shutter Group, one of the UK’s leading providers of interior window shutters.  We talk with TCMM’s Operations Director, Sam Tamlyn, and Digital Development Manager Vicky Bibby, together with Brendan Crawford, Workbooks’ Head of Professional Services.

In this hour-long session, you’ll hear TCMM’s story of its revenue-boosting transformation through CRM, including:

  • TCMM’s pre-CRM challenges and how it chose and implemented Workbooks
  • How the platform has transformed TCMM’s day-to-day operations
  • How Workbooks helped TCMM pivot to a digital-first approach during the pandemic
  • How better access to customer data has improved decision-making at TCMM