Project Description

THE ALTERNATIVE – WORKBOOKS VS ORACLE

Under the CRM umbrella, Oracle offers four different brands. This can create confusion for businesses when they are looking for the right CRM system to suit their needs. There are many reasons why customers love Workbooks but the main ones are:

  • Satisfaction:  Workbooks customers are more likely to recommend our platform than all four of Oracle’s platforms.

  • Failed Implementation:  Any CRM solution can be poorly deployed and adopted, Oracle’s brands are no exception.

  • Vendor Relationship: In the SME space, Oracle work through partners; our clients prefer to deal directly with the vendor and not an intermediary.

alternative to oracle siebel
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alternative to oracle engagement cloud
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alternative to oracle crm on demand
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ALTERNATIVE TO SIEBEL

alternative to oracle siebel
Functionality

The Workbooks platform is rated by users higher than Siebel for customization, workflow capability, test environment, internationalization, content & document management performance and integration.*

The Workbooks customer support functionality with knowledge base capabilities and call center features rates at least 4 points better than Siebel*.

When it comes to being able to track and monitor your marketing campaigns Siebel doesn’t offer the breadth of features Workbooks does. 

Siebel is also not as easily customizable to your business needs with its customers only giving the platform a satisfaction score of 72% against a 87% for Workbooks*.

Support & Implementation We develop and implement the software ourselves, ensuring you get value quickly. Our local team of consultants and engineers help make implementation and set-up a fast and smooth process.

Our customers highly value our ‘can do attitude’, and the quality of our support and knowledge base.

Siebel customers give set-up a satisfaction score of 63% (18 points lower than Workbooks)*. 

The quality of support is rated 13 points lower at Siebel than at Workbooks* – a very substantial difference that can dramatically impact your day to day.

Satisfaction / NPS

With the highest Net Promoter Score (NPS) at 43 and 85% of our customers likely to recommend Workbooks* your business is in safe hands.

89% of customers are satisfied that Workbooks CRM is going in the right direction* which makes it the future proof choice for your business.

Only 66% of Siebel customers would recommend the software which is also reflected in an NPS score of -11*; 

Only 55% of Siebel customers rate Siebel as going in the right direction*. 

ALTERNATIVE TO ORACLE ENGAGEMENT CLOUD

alternative to oracle engagement cloud
Functionality The Workbooks platform is rated by users higher than Oracle Engagement Cloud for customization, workflow capability, test environment, internationalization, content & document management performance and integration.*

The Workbooks customer support functionality with knowledge base capabilities and call center features rates at least 10 points better than Oracle Engagement Cloud*.

When it comes to being able to report and analyse all your data to get a complete holistic view of your business Oracle Engagement Cloud doesn’t offer the breadth of features Workbooks does, making it harder for you to get the information you need.

Oracle Engagement Cloud is also not as easily customisable to your business needs with its customers only giving the platform a satisfaction score of 72% against a 87% for Workbooks*.

Support & Implementation We develop and implement the software ourselves, ensuring you get value quickly. Our local team of consultants and engineers help make implementation and set-up a fast and smooth process.

Our customers highly value our ‘can do attitude’, and the quality of our support and knowledge base.

Oracle Engagement Cloud customers give set-up a satisfaction score of 66% (15 points lower than Workbooks)*.

The quality of support is rated 19 points lower at Oracle Engagement Cloud than at Workbooks* – a very substantial difference.

Satisfaction / NPS With the highest Net Promoter Score (NPS) at 43 and 85% of our customers likely to recommend Workbooks* your business is in safe hands.

89% of customers are satisfied that Workbooks CRM is going in the right direction* which makes it the future proof choice for your business.

Only 71% of Oracle Engagement Cloud customers would recommend the software which is also reflected in an NPS score of -4*;

Oracle Engagement Cloud is rated at 70% for ease of doing business compared to Workbooks 88%.

* subject to terms and conditions.

ALTERNATIVE TO ORACLE CRM ON DEMAND

alternative to oracle crm on demand
Functionality

The Workbooks platform is rated by users higher than Oracle On Demand for customization, workflow capability, test environment, internationalization, content & document management performance and integration.*

The Workbooks sales force automation functionality with contact & account management capabilities and quote & order management rates at least 10 points better than Oracle On Demand*.

When it comes to being able to track and monitor your marketing campaigns Oracle On Demand doesn’t offer the breadth of features Workbooks does, potentially leaving you in the dark as to where your leads and sales are coming from. 

Oracle On Demand is also not as easily customizable to your business needs with its customers only giving the platform a satisfaction score of 78% against a 87% for Workbooks*.

Support & Implementation We develop and implement the software ourselves, ensuring you get value quickly. Our local team of consultants and engineers help make implementation and set-up a fast and smooth process.

Our customers highly value our ‘can do attitude’, and the quality of our support and knowledge base.

Oracle On Demand customers give set-up a satisfaction score of 68% (13 points lower than Workbooks)*. 

The quality of support is rated 19 points lower at Oracle On Demand than at Workbooks* – a very substantial difference that can dramatically impact your day to day.

Satisfaction / NPS

With the highest Net Promoter Score (NPS) at 43 and 85% of our customers likely to recommend Workbooks* your business is in safe hands.

89% of customers are satisfied that Workbooks CRM is going in the right direction* which makes it the future proof choice for your business.

Only 68% of Oracle On Demand customers would recommend the software, which is also reflected in an NPS score of -17*; 

Only 46% of Oracle On Demand customers rate Oracle On Demand as going in the right direction*. You’re better off investing in a more loved solution.

ALTERNATIVE TO ORACLE NETSUITE

Functionality

The Workbooks platform is rated by users higher than Netsuite for customization, workflow capability, test environment, internationalization, content & document management performance and integration.*

The Workbooks customer support functionality with knowledge base capabilities and call center features rates at least 10 points better than Netsuite*.

When it comes to being able to track and monitor your marketing campaigns Netsuite doesn’t offer the breadth of features Workbooks does. 

Netsuite is also not as easily customizable to your business needs with its customers only giving the platform a satisfaction score of 80% against a 87% for Workbooks*.

Support & Implementation We develop and implement the software ourselves, ensuring you get value quickly. Our local team of consultants and engineers help make implementation and set-up a fast and smooth process.

Our customers highly value our ‘can do attitude’, and the quality of our support and knowledge base.

Netsuite customers give set-up a satisfaction score of 62 % (19 points lower than Workbooks)*. 

The quality of support is rated 17 points lower at Netsuite than at Workbooks* – a very substantial difference that can dramatically impact your day to day.

Satisfaction / NPS

With the highest Net Promoter Score (NPS) at 43 and 85% of our customers likely to recommend Workbooks*, your business is in safe hands.

89% of customers are satisfied that Workbooks CRM is going in the right direction* which makes it the future proof choice.

Only 67% of Netsuite customers would recommend the software which is also reflected in an NPS score of -7*; 

Only 63% of Netsuite customers rate Netsuite as going in the right direction*. 

* subject to terms and conditions.

G2 Crowd

To compare all Oracle brands to Workbooks from a user perspective, download the latest G2 CRM report.

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INTRODUCTION TO WORKBOOKS

Our customers typically use Workbooks CRM solution for:

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SWITCHING CRM DOESN’T HAVE TO BE HARD

Download our 6 steps guide to switching CRM.

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Think switching CRM is a long winded, time consuming and painful process? Then think again. With more and more organizations turning to Workbooks, we have made it easy and risk-free.

We help you crystallize what success looks like for your business. We define your most important outcomes, help set out the best way to achieve those using our platform and scope your project with you. With our proven migration path, moving your data into Workbooks CRM becomes easy and pain free.

And you can tap into our in-depth knowledge, experience and best practices. Workbooks technical architects, engineers and consultants help you build automations and integrations to external systems that fit perfectly around your business processes and help streamline your operations. From training to on-going support, we accompany you, step by step, throughout your entire journey, to ensure that you quickly get and continue getting value.

The buck stops with us! Our mission, is to make you successful, as individuals and as a business.

WITH WORKBOOKS, YOU’RE IN SAFE HANDS.

By using Workbooks award winning CRM you are guaranteed success.

  • NO need to spend hundreds of pounds to cover all your customer-facing departments’ needs. Our license fee starts at $30 per user per month and most features come straight out-of-the-box to cover marketing, sales, order processing & invoicing and customer support.

  • NO third party influences and no hidden costs during implementation. You can trust our US (Connecticut) based team to help get you up and running and ensure you get value quickly.

  • NO vast amount of training is needed to become an expert. Designed for SMEs, Workbooks CRM is intuitive for fast and wide adoption.

  • NO bother. You know you have made the right choice with Workbooks, the solution with the highest NPS score of all major vendors.

  • You’re NO longer a small fish in a big pond. You have direct access to Workbooks’ executive team and you can influence the product direction and roadmap.

TAKE A LOOK AROUND OUR SOFTWARE

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