Get more from your CRM

Get more from your CRM

Practical advice on how to get more out of your CRM software.

Sales

What is Cloud Computing? 4 Experts Uncover Everything

The Cloud is here, no question about it
Everyday we're coming across more and more businesses moving online and switching to Cloud Technologies. From Google Docs to Amazons Web Services the Cloud is here to stay.
But what does this actually mean for businesses?
Will the way you run your ...

Sales

How to Increase CRM Adoption in Sales Teams

Customer relationship management (CRM) software can be a big success factor for consumer-facing companies. But in order to get the most out of a CRM, you need to make sure your employees - especially your sales teams - are using it.
The CRM market has certainly grown in recent years, and is va ...

Sales

5 key steps to getting sales and marketing on the same page

There is often a misalignment of sales and marketing in many organisations. This can result in tension between the teams which can impact the ROI of your lead generation activities.
Combining marketing automation and CRM can aid with bridging the gap between your sales and marketing departments b ...

Customer Services

Workbooks Wisdom – March

At Workbooks, we believe that sharing knowledge is crucial to success, and we want you to enjoy using our software to enable you to complete your day-to-day role with ease. Workbooks Wisdom is here to save the day bringing you monthly tips and tricks to enable you to do just that. See below for Mar ...

Marketing

The benefits of Marketing Automation for small businesses

Smaller sized businesses (SMBs) are following in enterprise-sized businesses footsteps and are reaping the rewards for adopting marketing automation technologies.
In today's financial climate, SMB owners are highly focused on the ROI they are getting from their marketing. Newer technology advance ...

Customer Services

Car Benefit Solutions Selects Workbooks CRM

Reading, England, (17th February 2015) - Car Benefit Solutions (CBS), a leading provider of car benefit schemes has selected Workbooks cloud CRM system to roll out across its business. Workbooks CRM was selected after a market comparison and was shortlisted and selected over Maximiser, Sugar and ...

Customer Services

What to Consider When Signing a CRM Contract

In the last decade, cloud innovation and new development strategies have brought a significant increase in customer relationship management (CRM) software to the market. As a buyer, it's easy to be lured in by marketing language, the promises a vendor makes, the reputation they have, or the way t ...

Customer Services

Workbooks CRM Joins the Sales Lead Management Association

Reading, England, (4th February 2015)
Workbooks.com is pleased to announce that we have become a 2015 Hi-Visibility sponsor for the Sales Lead Management Association (SLMA). James Obermayer, SLMA founder, commented: "Workbooks.com is one of the fastest growing providers of web-based customer r ...

Customer Services

Should you build your own CRM?

I recently came across this blog post which suggested you should build your own CRM system and frankly I just thought it was just daft advice, so I'd like to offer a different opinion.
It's also a question which occasionally comes up from prospective customers, especially those who already deve ...