Get more from your CRM

Get more from your CRM

Practical advice on how to get more out of your CRM software.

CRM

6 Reasons to Integrate CRM & ERP

Many organisations think that if they have an ERP system they don’t need a CRM platform. In fact they are two quite distinct systems, serving specific ...

CRM
Customer Services

Customer in the Spotlight: soak.com

In this month’s ‘Customer in the spotlight’ we look at how leading online bathroom retailer soak.com realised they had reached the point of no return, ...

Marketing
CRM

6 Ways CRM can Improve your Marketing

When most people think of CRM they think of sales, and it’s true that sales is the function that tends to lead on most CRM implementations. However, ...

Management
CRM

Being in control of your business

For most CEOs control is a key issue. They know where they want to take their organisation – most have a 12-18 month strategic development plan.