How integrating CRM and ERP can increase revenue and profitability

2020-04-01T13:49:02+01:00

How can enterprises increase revenue and profitability? It’s well known that many ERP projects fail. According to research firm Gartner, as many as 75 per cent of such undertakings fail to deliver the expected result. And yet, despite the [...]

How integrating CRM and ERP can increase revenue and profitability2020-04-01T13:49:02+01:00

4 Steps to Great Customer Service for Manufacturing Firms

2020-04-15T10:48:55+01:00

Customer service used to be seen as a cost. Some customers would complain and so you had to have a team set up to deal with them. In today’s market, however, where online reviews and social conversations influence buyer [...]

4 Steps to Great Customer Service for Manufacturing Firms2020-04-15T10:48:55+01:00

6 Reasons to Integrate CRM & ERP

2020-04-03T15:39:16+01:00

Many organisations think that if they have an Enterprise Resource Planning (ERP) system they don’t need a CRM platform. In fact they are two quite distinct systems, serving specific purposes and delivering specific outcomes… Manufacturers need both – and [...]

6 Reasons to Integrate CRM & ERP2020-04-03T15:39:16+01:00

Integrating CRM and ERP for manufacturing success

2020-04-03T15:48:36+01:00

Sales and marketing is an increasing focus for manufacturers. Firms are hiring expert marketers and salespeople and building whole teams around them. And they are investing in technology platforms to support those teams and make their work more effective. Why? [...]

Integrating CRM and ERP for manufacturing success2020-04-03T15:48:36+01:00