Sales and Marketing Efficiency for Manufacturing

2019-05-02T10:55:17+01:00

The manufacturing industry sure has changed. And not just a little. The entire market has undergone a radical transformation in a very short span of time. Professor Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, is [...]

Sales and Marketing Efficiency for Manufacturing2019-05-02T10:55:17+01:00

A bird in the hand – five tips for client retention

2019-08-16T16:26:43+01:00

The thought of business development often causes a shiver down your average accountant’s spine. Less inclined to cold call, most accountants would prefer to have a word of mouth referral, or a less ‘salesy’ approach. Well, the good news [...]

A bird in the hand – five tips for client retention2019-08-16T16:26:43+01:00

Customer in the Spotlight: Atlantic Data Security

2019-04-23T12:17:05+01:00

In this month’s customer spotlight we look at how Connecticut IT security firm was able to lower costs by 50% and add functionality by replacing Salesforce with Workbooks. Since 1993, Atlantic has been delivering industry leading security products to [...]

Customer in the Spotlight: Atlantic Data Security2019-04-23T12:17:05+01:00

How the top 15% deliver an exceptional customer experience

2019-08-05T15:29:52+01:00

Improving the customer experience is high on the priority list of many organisations. They spend a great deal of time and money searching for new ways to deliver a better experience than their rivals. But only 15% of companies [...]

How the top 15% deliver an exceptional customer experience2019-08-05T15:29:52+01:00

In search of control – the business owner’s quest

2019-07-25T11:27:43+01:00

As a business owner there's nothing quite like the feeling of being in control. It's that calmness and focus you get when you know exactly what's going on, when you have the levers available to make changes in [...]

In search of control – the business owner’s quest2019-07-25T11:27:43+01:00

Gaining a competitive edge through customer experience

2019-08-06T14:06:40+01:00

As markets mature and competition intensifies, products and services converge, and companies become increasingly hard to differentiate. But if you want to generate growth – and who doesn’t? –  you must find ways to stand out. And one of [...]

Gaining a competitive edge through customer experience2019-08-06T14:06:40+01:00