- Welcome to the Knowledge Base
- Introduction
- Training
- Getting Started
- Preferences
- Activities
- Cases
- Forecasts & Quotas
- Importing Data
- Leads
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Marketing
- Introduction to Marketing
- Marketing Campaigns
- Mailing Lists
- Products
- Mailshots
- Upload Library
- Templates
- Event Management
- Compliance Records
-
Spotler Integration
- What is Spotler?
- Navigating your Spotler homepage
- GatorMail
-
GatorLeads / Web Insights
- Tracking Code
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- GatorSurvey
- GatorWorkflow
- GatorPopup
- Opportunities
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Integrations
- Mapping
- Electronic Signing Tools
- Creditsafe Integration
-
Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
-
Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- QuickBooks Online
- Survey Monkey responses to Tasks
- Multistep Zaps
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Email Integrations
- Email Dropbox
- Workbooks Exchange Server Sync
- Workbooks Outlook Connector
- RevenueGrid Intelligence and Engage
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Event & Webinar Integration Tools
- GoToWebinar
- ON24
- Microsoft Office
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Outreach
- Installation
- Outreach Authentication
- Sync People to Outreach Prospects
- Sync Organisations to Outreach Accounts
- Sync Workbooks Opportunities to Outreach
- Sync Tasks/Activities from Workbooks to Outreach
- Sync Outreach Sequences to Workbooks
- Sync Outreach Sequence States to Workbooks
- Sync Outreach Sequence Step Numbers to Workbooks
- Sync Prospects/Accounts/Opportunities from Outreach to Workbooks
- Sync Outreach Tasks/Calls/Meetings to Workbooks
- Scribe/Workbooks Connector
- RingCentral
- Auditing
- Comments
- People & Organisations
- Projects
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Reporting
- Introduction to Reporting
- Using Reports
- Charts
- Exporting Reports
- Advanced Reporting
- Report Snapshots
- Dashboards
-
Transaction Documents
-
Introduction to Transaction Documents
- Displaying & Adding Transaction Documents
- Copying Transaction Documents
- Transaction Documents Fields Help
- Transaction Documents Line Items Help
- Printing & Sending Transaction Documents
- Managing Transaction Document Currencies
- Managing Transaction Document Statuses
- Setting a Blank Default Currency on Transaction Documents
- Credit Notes
- Customer Orders
- Invoices
- Quotations
- Supplier Orders
- Contract Management
- Sagelink
-
Introduction to Transaction Documents
- Auditing
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Configuration
- Introduction to System Administration
- Users & Security
- Preferences
- Database
- Accounting
- Email & Integration
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Customisation
- Creating & Modifying Picklists
- Theme
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Record Types
- Creating Custom Fields
- Report-based Custom Fields
- Linked Fields & Reference Fields
- Record Templates
- Form Layouts
- Customising relationships between parties
- Opportunity Stages
- Custom Records
- Automation
- PDF Configuration
- Contact Support
- Releases & Roadmap
Report-based Custom Fields
Workbooks allows you to incorporate reports into your custom fields, so that you can dynamically display data in a lot broader and more efficient way.
Each time you open or save a record, the data will automatically refresh so that it is displaying the most up-to-date information from the report at that time.
There are two ways that you can incorporate reports into your records; either as a frame of the entire report view, or as a report cell returning a specific singular value from the report.
Report Frame
To incorporate a report as a Frame into the record view, select the custom field type 'Report'.
In this example, we want to return a report that will show this Organisation's employees, so we are using the report of “People & Employers”.
To filter down to the People that are linked to this Organisation as their employer, we have mapped the Form Field “Object Reference” to the Report Column “Employer’s Object Reference”. The operator in this scenario is 'equals', but it is possible to use other operators like 'greater than' or 'contains'.
The size of the Frame can be altered by changing the “Minimum Height” and “Default Height” values.
You are also able to select to display a “Refresh” button and/or an “Open Report” button to make sure that you are always able to access the most recent data, using the checkboxes in the 'Show' section.
The settings above will now configure a Frame like below to be embedded within the Record View, it can be navigated and used as if it were a normal Report.
Report on a tab
To incorporate a Report as a tab on a Record, create a custom field of type Report. Then tick the checkbox highlighted in the screenshot below, this will make report available for use as a tab on a Form Layout.
This Report tab can then be found in the highlighted section below when customising the Form Layout.
Report cell
You can also select to create a custom field based on a 'Report cell', which instead of returning a list of results, will just return a single result specific to the Record in question.
After adding a Report cell custom field, you are presented with a similar view to that which is seen with Report Custom Fields
In this example we will use the Report cell to show what the Total Sales is for a particular Customer. Firstly we need to select the relevant Report, and then we need to narrow it down to the column value that we wish to retrieve, in this case 'Total Sales' on the 'Billings by Customer' view.
In order to retrieve the data relevant to the Record we want, we need to add constraints to tell Workbooks which row to look at. In this example, we only want the row for the Organisation we have open, so we will constrain by the Id.
NOTE: If you have more than one row with the same value, then the report cell will not know which row to show. Make sure that you are constraining on a unique identifier.
After adding this field, we can now see the relevant value returned in Workbooks.
NOTE: Report Cells can only load as quickly as the underlying report does. The report cell will not display results if it takes more than 30s to load.
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