NOTE: This integration is not yet available. We're aiming to release this integration to the general public in June 2020.

NOTE: Before you begin, you will require a licence for Workbooks Events and GoToWebinar. To purchase Workbooks Events, please contact your Account Manager. GoToWebinar can be purchased directly from LogMeIn and is not sold, or licenced by Workbooks.

To set up the integration, install the GoToWebinar Plugin into your Workbooks database. As a System Admin, click Start > Configuration > Automation > Plugins > Add Plugin. From here, select Script Library and then GoToWebinar. Select Install to begin the Plugin installation.

Step 1 of the Plugin allows you configure some of the integration behaviour around retrieving questions from GoToWebinar after a Webinar has completed as follows:

• Enable Retrieve Questions for Attendees: The default value is ON. You can turn the functionality off if this feature is not required.
• New Question – Activity Assigned To: Control which queue or user questions asked during a webinar are assigned to when they are created by the integration.

More information on this functionality can be found here. Once you are happy with the settings, click Continue.
 

NOTE: Before continuing with the installation of the GoToWebinar integration, ensure that you have your GoToWebinar login details to hand.

The Plugin automatically installs the configuration for use with the integration. The Custom Fields and Processes are listed here. You can close the Plugin window after seeing this message.