- Introduction to Email
Introduction
Training
Desktop Environment
Activities
Cases
Email
Forecasts & Quotas
Importing Data
Leads
Marketing
Opportunities
People & Organisations
Reporting
Transaction Documents
Workbooks Glossary
Workbooks Mobile Client
Outlook Connector
Preferences
Auditing
Configuration
Releases & Roadmap
Administrator Service
Support
Tip:
Set up your Email Signature and templates to help make sending emails quick and easy.
Forum Posts
- How can I get customer email replies to appear in Workbooks without manually forwarding them to the Dropbox?
- Alternative Email Addresses and Dropboxes
- Email to Case
- Additional email addresses
- How to configure Gmail as your email server
- Sending quotes
- Reply address configuration
- Default Recipients in Email Templates
- Why isn't my email template displaying the field values?
- Email templates
- Receiving Emails
- Attaching emails to Workbooks records
- How do I get the WOC to only sync data from workbooks to outlook and not vice versa?
- Outlook Connector Error During Install - "Error 2878.On the dialog select_profile the control ComboBox2 has a possible value"
- How do I restart Outlook with the /resetfolders parameter? I'm receiving a message stating "Corrupted storage detected"
- What does "This record is incomplete because it did not match your filter" mean?
- Why are my login details being rejected on the Outlook Connector login screen?
Related Blog Posts
Workbooks enables you to send emails directly to your business contacts and record these emails against the relevant records so that you have a history of your communication. You can:
- Send emails from any Workbooks record (that has an email address);
- Format emails using the HTML Editor;
- Send emails in bulk;
- Set up new email accounts so that outbound emails appear to be sent from an 'alias' address;
- Create reusable Email Templates and 'merge' values from records, saving you time and allowing you to standardise what's sent out;
- Store emails sent and received via Microsoft Outlook using the Outlook Connector;
- Store emails sent and received via your email client using the Workbooks Dropbox;
- Send email via the Workbooks serverŦ or via your own SMTP server. We recommend that you send email from your own SMTP server. Click here for information on how to set up an Email Account;
- Set up one or more Email Signature.
Ŧ Users of the free edition cannot send emails via the Workbooks server and must set up their own server to handle outbound email.