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Enabling Compliance Records
Last updated : 28th January 2026
Compliance records are available as an additional Module on all Customer Databases. By default they have been turned off, but can be activated by a System Administrator via Start > Configuration > Users & Security > Licences & Modules > Modules. The module that needs selecting is called ‘Compliance’:
There are five Capabilities that control Compliance records. ‘Create Compliance’, ‘Delete Compliance’, ‘Modify Compliance’ & ‘View Compliance’ allow Users to view, create, delete and change the state of the Compliance record associated to a Person or Lead; these are available in the Everyone Group by default.
System Administrators additionally have the Capability to ‘Create Compliance Records’ with a Bulk Action.
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