- Welcome to the Knowledge Base
- Introduction
- Training
- Desktop Environment
- Preferences
- Activities
- Cases
- Forecasts & Quotas
- Importing Data
- Leads
- Marketing
- Opportunities
- People & Organisations
- Reporting
- Compliance Record
- Data Enrichment
- Transaction Documents
- Adobe Sign Integration
- Mapping
-
Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
-
Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- Jira Issue to new Case
- New Workbooks Case to JIRA Ticket
- Wufoo Form Entry to Sales Lead
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Posted Credit Note to Task
- Survey Monkey responses to Tasks
- Multistep Zaps
- Outlook Connector
- Exchange Server Sync
- Workbooks Mobile Client
- Auditing
-
Configuration
- Introduction to System Administration
- Users & Security
- Database
- Accounting
- Email & Integration
- Customisation
- Automation
- PDF Configuration
- Releases & Roadmap
- Workbooks Glossary
- Contact Support
Introduction to Users & Security
Within the Users & Security area of the Configuration Landing Page you can:
- Create Users and allocate them to Groups.
- Specify which licences are allocated to each User.
- Specify the IP addresses from which Users can login.
- Control which Own Organisation(s) Users belong to.
- Grant Capabilities to Groups so your Users have access to the relevant areas of your database.
- Manage Permissions to control which Users can access which records.
- View your Organisation's allocated licences.
- Control which modules within your Database are activated.
- Control the rigour of your Password Policy, including Two Factor Authentication.
- Choose which languages to enable.