Knowledgebase articles
- Welcome to the Knowledge Base
- Introduction
- Our Approach to Accessibility
- Getting Started
- Preferences
- Activities
- Cases
- Introduction to Cases
- Displaying & Adding Cases
- Managing Cases
- Using the Case Portal
- Email
- Importing Data
- Leads
- Marketing
- Introduction to Marketing
- Event Management
- Compliance Records
- Force24
- Spotler Integration
- What is Spotler?
- Navigating your Spotler homepage
- Introduction to GatorMail
- GatorMail Configuration
- Sending Emails in GatorMail
- Advanced Features
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- GatorSurvey
- GatorPopup
- Integrations
- SFTP/FTP Processes
- Mapping
- DocuSign Functionality
- DocuSign – Worked Examples
- DocuSign – Reporting
- Adobe Sign Integration
- Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- Survey Monkey responses to Tasks
- Multistep Zaps
- Email Integrations
- Microsoft Office
- Auditing
- Comments
- People & Organisations
- Introduction to People & Organisations
- Using Postcode Lookup
- Data Enrichment
- Reporting
- Using Reports
- Advanced Reporting
- Transaction Documents
- Displaying & Adding Transaction Documents
- Copying Transaction Documents
- Transaction Documents Fields Help
- Transaction Documents Line Items Help
- Printing & Sending Transaction Documents
- Managing Transaction Document Currencies
- Managing Transaction Document Statuses
- Setting a Blank Default Currency on Transaction Documents
- Credit Notes
- Customer Orders
- Invoices
- Quotations
- Supplier Orders
- Sagelink
- Configuration
- Contact Support
- Releases & Roadmap
Introduction to Adobe Sign
An overview of what Adobe Sign is and how this can be used within Workbooks.
Workbooks can be integrated with Adobe Sign allowing you to send Workbooks PDFs to a group of people to obtain a digital signature. The signed agreement is automatically stored in Workbooks against a Task record.
Opportunities or any Transaction Record Type (Quotations, Orders, Contracts etc) can be configured for use with the integration. Activities are created to track the status of the agreement in Adobe Sign and automatically update as the agreement progresses through to signature.
Please ensure that you have bought Adobe Enterprise level licences in order to support all the features outlined on the following pages.
It is possible to set up a Workbooks PDF so that the signature block (and other interactive form fields) are automatically placed in the relevant location on the PDF, minimising the need for manual intervention when sending out a new agreement for signature. These fields can be configured to write back to Workbooks to capture useful information during the signing process. Whilst this is possible to achieve yourself, our Professional Service team can also assist with the required configuration. If you’d like us to set this up, please contact Support or your Account Manager to discuss your requirements.
NOTE: Users who would like to use Adobe Sign will need the ‘View API Data’ Capability. It is also important that the API Data records have their Permissions set to allow the Users to see them. The default Security Policy means that API Data is only visible to System Admin, so the Adobe Sign API Data will need to be shared.