- Welcome to the Knowledge Base
- Introduction
- Training
- Getting Started
- Preferences
- Activities
- Cases
- Forecasts & Quotas
- Importing Data
- Leads
-
Marketing
- Introduction to Marketing
- Marketing Campaigns
- Mailing Lists
- Products
- Mailshots
- Upload Library
- Templates
- Event Management
- Compliance Records
-
Spotler Integration
- What is Spotler?
- Navigating your Spotler homepage
- GatorMail
-
GatorLeads / Web Insights
- Tracking Code
- Setting up the Plugin
- Viewing Web Insights Data on your Form Layouts
- Domain Names and Online Activities
- Reporting incorrect Leads created through Web Insights
- Reporting on Web Insights data
- Using UTM Values
- Why aren’t Online Activities being created in the database?
- Why is GatorLeads recording online activities in a foreign language?
- GatorSurvey
- GatorWorkflow
- GatorPopup
- Opportunities
-
Integrations
- Mapping
- Electronic Signing Tools
- Creditsafe Integration
-
Zapier
- Introduction to Zapier
- Available Triggers and Actions
- Linking your Workbooks Account to Zapier
-
Setting up Zaps
- Posted Invoices to Xero Invoices
- Xero payments to Workbooks Tasks
- New Case to Google Drive folder
- New Case to Basecamp Project
- New Workbooks Case to JIRA Ticket
- Jira Issue to new Case
- 123FormBuilder Form Entry to Case
- Eventbrite Attendee to Sales Lead and Task
- Facebook Ad Leads to Sales Leads
- Wufoo Form Entry to Sales Lead
- Posted Credit Note to Task
- QuickBooks Online
- Survey Monkey responses to Tasks
- Multistep Zaps
-
Email Integrations
- Email Dropbox
- Workbooks Exchange Server Sync
- Workbooks Outlook Connector
- RevenueGrid Intelligence and Engage
-
Event & Webinar Integration Tools
- GoToWebinar
- ON24
- Microsoft Office
-
Outreach
- Installation
- Outreach Authentication
- Sync People to Outreach Prospects
- Sync Organisations to Outreach Accounts
- Sync Workbooks Opportunities to Outreach
- Sync Tasks/Activities from Workbooks to Outreach
- Sync Outreach Sequences to Workbooks
- Sync Outreach Sequence States to Workbooks
- Sync Outreach Sequence Step Numbers to Workbooks
- Sync Prospects/Accounts/Opportunities from Outreach to Workbooks
- Sync Outreach Tasks/Calls/Meetings to Workbooks
- Scribe/Workbooks Connector
- RingCentral
- Auditing
- Comments
- People & Organisations
- Projects
-
Reporting
- Introduction to Reporting
- Using Reports
- Charts
- Exporting Reports
- Advanced Reporting
- Report Snapshots
- Dashboards
-
Transaction Documents
-
Introduction to Transaction Documents
- Displaying & Adding Transaction Documents
- Copying Transaction Documents
- Transaction Documents Fields Help
- Transaction Documents Line Items Help
- Printing & Sending Transaction Documents
- Managing Transaction Document Currencies
- Managing Transaction Document Statuses
- Setting a Blank Default Currency on Transaction Documents
- Credit Notes
- Customer Orders
- Invoices
- Quotations
- Supplier Orders
- Contract Management
- Sagelink
-
Introduction to Transaction Documents
- Auditing
-
Configuration
- Introduction to System Administration
- Users & Security
- Preferences
- Database
- Accounting
- Email & Integration
-
Customisation
- Creating & Modifying Picklists
- Theme
-
Record Types
- Creating Custom Fields
- Report-based Custom Fields
- Linked Fields & Reference Fields
- Record Templates
- Form Layouts
- Customising relationships between parties
- Opportunity Stages
- Custom Records
- Automation
- PDF Configuration
- Contact Support
- Releases & Roadmap
Adobe Sign Fields & Form Layout Configuration
The plugin will automatically create the mandatory Custom Fields on Activities and on the Record Type selected during Installation (Order, Contract etc). These fields are as follows:
# | Field Name | Record Type | Data Type | Field Description |
1 | Adobe Sign Agreement Id | Activities | Text | Stores the Agreement Id generated by Adobe Sign when a new agreement is created via the integration. |
2 | Adobe Sign Document Name | Activities | Text | Stores the document name as configured in the Plugin during setup. Useful to identify the status of a document if you are sending several agreements from the same record |
3 | Adobe Sign Related Record Type | Activities | Text | The API Name of the record type where an agreement is generated from. |
4 | Adobe Sign URL | Chosen Record Type e.g. Orders or Contracts | URL | A URL to the DRAFT agreement that the integration creates automatically in Adobe Sign |
5 | Adobe Sign | See above | iFrame | Displays the agreement in DRAFT state within Adobe Sign when the integration has been used to allow the user to complete sending via the Adobe Sign UI |
6 | Adobe Sign Agreement Id | See above | Text | Stores the Agreement Id generated by Adobe Sign when a new agreement is created via the integration. |
Optionally, you can also create the following fields to enhance your integration:
- Create a Dynamic Linked Item (DLI) to store the Task Id created when a new Adobe Sign Agreement is created via the integration. This DLI is optional, but it allows you to configure the integration so that users can only send a document for signature once per record. See here.
- Create a Report Cell to display the status of a singular document as selected in the DLI field created above. See here.
- Create a Report Grid to display multiple documents and their corresponding status if you have several documents that you wish to send from the same source record in Workbooks. See here.
Form Layout for the Record Type selected during Installation
We’d recommend that all fields listed in the table above are made read-only (or left hidden from view) so that they cannot be changed by a user. These fields are mainly used to control the behaviour of the integration.
If you wish to show the fields, we’d recommend the following field layout, which is a one section column:
NOTE: For the iFrame Custom Field, this MUST be the last tab on your Form Layout otherwise the integration will not work.
Form Layout for Activities
The plugin also creates a new Activity Type called ‘Adobe Sign’. We suggest that you create a new Form Layout for this Activity Type, applying a Layout Rule of ‘Activity Type’ IS ‘Adobe Sign’. This new Form Layout can then be amended to suit your needs. The Adobe Sign fields that are created, are below (we would recommend that these are made read-only too):
- Adobe Sign Agreement Id
- Adobe Sign Document Name
- Adobe Sign Related Record Type
It is also worth showing the Attendees section too. This is hidden by default. You may also wish to create an Adobe Sign Record Template that sets the Activity Type to Adobe Sign by default.